BPO TRAINING CENTERS IN ERNAKULAM

 

BPO TRAINING CENTRES IN ERNAKULAM- TRANSORZE SOLUTIONS

 

BPO-Business Process Outsourcing

BPO is an acronym that stands for business process outsourcing. Put simply, it is the practice of hiring another company to perform a process that your own business needs to operate. In other words, you're using a third party to handle non-primary business activities for your company.

What is BPO used for?

Organizations engage in business process outsourcing for two main areas of work: back-office functions and front-office functions.

Back-office functions, sometimes called internal business functions, comprise support operations including accounting, information technology (IT) services, human resources (HR), quality assurance and payment processing.

Front-office functions are processes and business operations that serve or relate to existing and potential customers, such as customer relation services, marketing and sales.

Some organizations outsource an entire function, such as the HR department, to a single vendor. Other companies outsource only specific processes within a functional area, such as only payroll processing, while having their own team perform all other HR processes.

Commonly outsourced processes include the following:

• payroll and accounting
• administration
• customer support
• IT management and services
• manufacturing
• marketing
• research
• sales
• shipping and logistics

ADVANTAGES OF BPO

Productivity improvements

Cost reduction

Customer Feedback

Improved Service level

The higher level of services with lower cost.

WHY BPO TRAINING @ TRANSORZE

  

• Customized training material.
• Dedicated Faculty having year of experience.
• Focused Training & One-on-One Feedback & Counseling.
• Flexible Class Timings
• 24*7 access to Transorze LMS.
• Special Focus on Interview Preparation.

 

 

TRANSORZE SOLUTIONS -KOCHI

Address: 62/3950-C, 3rd Floor, Parekkat Plaza Karikkamuri Cross Road, near Spectrum Junction, Karikkamuri, Ernakulam South, Ernakulam, Kerala 682011